Callicoma Pet Supplies
Pet Products & Supplies - Grafton, NSW
As there was no pet shop in Grafton for a long time, I found it hard to get quality equipment, food or supplements for my dogs.
I therefore sourced the products I wanted to use on my dogs from all over Australia and now distribute them for others to use also. I use all of these products on my own dogs and can recommend them for both quality and value.
Contact me for more information about any of these products or to order anything.
Get in touch
Registrations & memberships
Registration: DOGS NSW;
Prefix: Callicoma
Supply/Source
B000615071
Category
Products & Accessories
For
Dogs
Our standards & practices
Health testing & screening
Question. Do you health test appropriately (eg hip and elbow X-ray scoring, DNA testing), and understand the genetic issues that may affect your breed? If your breed is prone to health issues, what are they, and what testing practices do you have in place?
Answer. Yes.All breeding dogs are hip and elbow x-rayed, heart checked annually by a cardiologist (using ultrasound), eye checked by an opthalmologist at least once, sometimes a number of times, as well as fully DNA tested and profiled.
Preparation & socialisation
Question. Do you ensure that your puppies are properly socialised?
Answer. Yes.They get car trips weekly, nails clipped weekly, visits by as many people as possible, early neurological socialisation, they are played sound CDs of scary noises, taken for walks on our property, handled daily, they meet with my adult dogs.
Placement & matching
Question. Is making sure your puppies go to the right homes a priority? How do you ensure they are placed in loving, responsible homes?
Answer. Yes.A thousand questions when they enquire. They usually have a wait of 12 or more months which weeds out less than serious purchasers. I retain the right to refuse sale right up until they collect puppy and even when they are here at pick up if I am not 100% happy.
Question. Do you have any of the following: conditions of sale, health guarantee or warranty, de-sexing agreement, a buyer questionnaire, verbal or personal interview?
Answer. Yes.Health guarantee as well as agreement I will take the dog back at any time for any reason throughout its life. All is outlined in a booklet of info the purchasers receive. Online questionnaire when people first enquire about my puppies.
Ongoing support
Question. Do you offer ongoing support?
Answer. Yes.The purchasers receive a detailed info book on their puppy, explaining what we have done with the puppy and what they still need to do. I have a Facebook group with 200 people all round the world on it that own my puppies. It has become a great support network as if I am not available to answer a question then someone else will. It includes many experienced dog trainers, judges etc who are a wealth of knowledge. I tell people I will give them lifetime support, and I do - for 15 or so years until they advise me the dog has passed. Many people stay on my Callicoma group after their dog has gone as they love the support.
Question. Do you assist the buyer with re-homing an animal that was purchased from you if they are unable to keep it?
Answer. Yes.Absolutely, this is on the front page of my info book. I would be very upset if they did not contact me if they had to rehome their dog.
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